Episode 202: We Are Florida – with Josh Williard
Customer satisfaction is a critical part of our business, and Josh believes in empowering his team to do that very thing. Josh Williard, VP of Customer & Warranty Services, addresses how we will continue to support our customers through upcoming product changes in the Florida market. We also chat briefly about the MITER Foundation Golf […]
Episode 201: We are FLORIDA – with Benji Hershberger
Making changes can be tough, and sometimes uncomfortable, kind of like pruning the bushes. Today we hear from Benji Hershberger who shares about his background and his new role in Product Management. We discuss the product changes happening in our Florida product portfolio and how this will enhance business efficiency and growth. Additionally, Benji walks […]
Episode 200: R is for Relationships, with Micah Lynn and Chris Cheshire
There is something special about great people having great conversations – and that is what you’ve got with these two MI sales professionals. Micah and Chris (aka Big Cat) share a bit about their history, current roles, and what they connect with the most in the MITER acronym. While Relationships is a big part of […]
Episode 199: M is for Manufacturing, with Chris Davis
How does one begin as a chemical engineer in Australia and become our Vice President of Operations for Florida? Chris shares a bit of his leadership journey – hard work, dedication, and working well with his teams to achieve results. We also learn about some of the improvements that have been happening in our South […]
Episode 198: Time in Tacoma with Benji Hershberger and Shawn Martin
Shawn led 12 of us through the sales training event in Tacoma, and Benji, our VP, joined in as well. We spent time reflecting on the MITER acronym and how all of the letters connect to our work of MITER Brands University. This short conversation provides an inside peek at what the learning team is […]
Episode 197: Time in Tacoma with Karen Watson
People first is more than just a nice slogan; it’s truly how MITER does business. Karen Watson popped in to say hello to her fellow colleagues, and shared a bit about her nearly 30 year career on the Milgard side. With territories in Western Canada, Alaska, Washington State, and Hawaii, there is never a dull […]
Episode 196: Time in Tacoma with Brian Leizerowicz, Monte Del Rio, and Chris Reid
Sales training events allow colleagues a chance to sharpen their skills and connect with each other. These three all work in the sales side for Western Window Systems, and our conversation reflects their energy and personalities. You’ll hear why building relationships is a natural thing for them to do, and why customers appreciate connecting with […]
Episode 195 – Time in Tacoma with Eric Ballard
Sometimes our experiences elsewhere helps us see how wonderful our present circumstances are. Eric has spent time in large organizations, and he has been instrumental in getting our companies integrated. As an HR professional, Eric appreciates the “people-first” attitudes that prevail with MITER Brands leadership.
Episode 194: Time in Tacoma with Jilliane Flint
Customer service is a critical piece of any successful business, and great leaders come from the ground up. Jillian began 17 years ago on the manufacturing floor and now leads the teams taking care of customer and warranty services for the western side of MITER Brands. With the tremendous legacy to uphold, Jillian appreciates the […]
Episode 193: Time in Tacoma with Marc Wendfeldt
As the Operations Manager for Internal Supply, overseeing nearly 200 team members, Marc is a wealth of knowledge! He understands the process as someone who began 31 years ago on the production floor. He and his team are continually working to innovate and improve how we manufacture our extrusions in Tacoma. Like others, he is […]